We proudly offer free delivery and hassle-free returns on all orders — your satisfaction is our priority.
1.Order Processing & Delivery Time
Orders are processed and shipped Monday to Friday, excluding public holidays. The handling time is 1–2 business days.
Standard delivery normally takes 8–15 working days. Shipments to remote areas may have minor delays caused by logistics constraints.
2.Order Tracking
You can track your package with the unique tracking number provided for your order to check delivery status at any time.
3.Package Delivery Details
To shorten delivery lead time, your order may be dispatched in multiple separate parcels.
Only one order confirmation email will be sent to you, even if tracking information for each parcel is issued individually.
4.Order Management
If you need to cancel your order, please contact our online customer service within 60 minutes after placing the order during business hours.
5.Service Hours
Monday – Saturday: 9:00 AM – 10:00 PM
6.Payment Options
We support secure payment by Visa and MasterCard for safe shopping.
7.Return Tracking
You may track your returned items via the "tracking your return" link in your email, or use the tracking number on your return label to view real-time status.